Shipping policy

Shipping Policy

At Willow & Co Fragrances, we know how exciting it is to receive your order — that’s why we aim to get your goodies out the door as quickly as possible.

 

📦 Processing Time

 

All orders are packed and shipped within 48 hours of purchase. Orders placed on weekends or public holidays will be processed the following business day.

 

🚚 Shipping Method & Timeframes

We use reliable national carriers to ensure safe delivery of your items. Once your order has been dispatched, you will receive a tracking number via email.

Estimated delivery times:

• Standard Shipping: 3–7 business days (depending on your location)
• Express Shipping (if selected): 1–3 business days

Please note, delivery timeframes are an estimate and may vary due to postal delays or seasonal demand.

📍 Shipping Within Australia Only

We currently ship Australia-wide only. For international enquiries, please get in touch directly.

If you have any shipping questions or need help tracking your order, don’t hesitate to contact us — we’re here to help.